Cancellation, Return, Refund and Exchange Policy
Terms and Conditions
Welcome to Lookmama.in! We’re here to provide you with the best in mother and baby care products. To make your shopping experience smooth and enjoyable, please take a moment to review our policies:
Cancellation Policy
Before Shipping: You can cancel your order anytime before it’s shipped. Simply contact our customer care team at [your contact details], and we’ll process your cancellation and refund.
After Shipping: Once your order is shipped, cancellations aren’t possible. If you wish to cancel after shipment, you’ll need to refuse delivery, and we'll process your refund once the item is returned to us.
Return Policy
Eligibility: You can return items if they are damaged, defective, or not what you ordered. Please contact us within 10 days of delivery to initiate a return.
Condition: Returns are accepted only if the product is unused, in its original packaging, and with all tags and accessories included.
Non-Returnable Items: For hygiene reasons, products like feeding bottles, diapers, and similar items cannot be returned.
Return Process
Initiate a Return: Contact our customer care team at [your contact details] with your order number.
Return Shipping: We’ll provide instructions for returning the item. Please ensure the product is packed securely to avoid damage.
In case the product is repairable: The service representative will resolve the issue. In case new spare parts are required for repair, to be arranged by a service representative at no additional cost to you.
Inspection: Once we receive the return, we’ll inspect the product. If approved, we’ll either replace the item or issue a refund.
Refund Policy
Refunds: If your return is approved, refunds will be processed to your original payment method within 7-10 business days.
Shipping Costs: Original shipping fees are non-refundable.
Welcome to Lookmama.in! We’re here to provide you with the best in mother and baby care products. To make your shopping experience smooth and enjoyable, please take a moment to review our policies:
Cancellation Policy
Before Shipping: You can cancel your order anytime before it’s shipped. Simply contact our customer care team at [your contact details], and we’ll process your cancellation and refund.
After Shipping: Once your order is shipped, cancellations aren’t possible. If you wish to cancel after shipment, you’ll need to refuse delivery, and we'll process your refund once the item is returned to us.
Return Policy
Eligibility: You can return items if they are damaged, defective, or not what you ordered. Please contact us within 10 days of delivery to initiate a return.
Condition: Returns are accepted only if the product is unused, in its original packaging, and with all tags and accessories included.
Non-Returnable Items: For hygiene reasons, products like feeding bottles, diapers, and similar items cannot be returned.
Return Process
Initiate a Return: Contact our customer care team at [your contact details] with your order number.
Return Shipping: We’ll provide instructions for returning the item. Please ensure the product is packed securely to avoid damage.
In case the product is repairable: The service representative will resolve the issue. In case new spare parts are required for repair, to be arranged by a service representative at no additional cost to you.
Inspection: Once we receive the return, we’ll inspect the product. If approved, we’ll either replace the item or issue a refund.
Refund Policy
Refunds: If your return is approved, refunds will be processed to your original payment method within 7-10 business days.
Shipping Costs: Original shipping fees are non-refundable.
Exchange Policy
Exchanges: If you need a different size or color, please return the original item and place a new order. Exchanges are subject to stock availability.
Contact Us
For any queries or assistance, feel free to reach out to us at [your contact details]. Our team is here to help!
Thank you for shopping with Lookmama.in!
Exchanges: If you need a different size or color, please return the original item and place a new order. Exchanges are subject to stock availability.
Contact Us
For any queries or assistance, feel free to reach out to us at [your contact details]. Our team is here to help!
Thank you for shopping with Lookmama.in!